Quick help for the tasks customers ask about most often.
Use these guides to get set up, manage billing and understand how the platform works.
Browse guides
Everything below is written to match the current SimpleSiteWatch flows.
Metric glossary
See what each data point means, why it matters, and where to focus next.
Google Analytics access
Grant the right level of access and connect the correct GA4 property for a domain.
Analytics status
Understand what Pending, Added and Verified mean, and what to do next.
Payment methods
Update a card, keep renewals running smoothly and troubleshoot common issues.
Managing watchpoints
Add watchpoints, organise domains, and pause or resume monitoring when needed.
Security & privacy
See what data the platform uses, how billing is handled and how access is scoped.
Terms of use
Read the service terms covering subscriptions, acceptable use, availability and liability.
Contact support with the right detail
To speed things up, include your account email, the page you were on, the domain or watchpoint affected, and a screenshot if there is an error on screen.